Can no longer add citations in Google Docs

I have been adding citations in Google Docs with no problem, but now today I am unable to. At the top of the document it says “Citation Added” but no citation is added in the document itself and no bibliography entry is added for the new citation.

I am having the exact same problem. Was fine yesterday but not today. Tried restarting my computer, and tried multiple google docs.

We are sorry for the trouble. There was a recent Google Docs update that causes problems. We are working on a solution right now.

In the mean-time, please use the side-bar addon to add citations.

https://chrome.google.com/webstore/detail/paperpile/imanmdcibgaflfaibbcmmkifdgllfopm

We’ll keep you up-to-date here in the forum and probably will send out a in-app notification if it’s a more serious problem which will need longer to fix.

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We have now identified and fixed the problem. We have pushed an update of our extension to the Chrome Webstore.

There is no action required, the extension will update automatically in about 60 minutes and everything should be back to normal.

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Thanks for the fast fix!