I’m not from Paperpile but I had a similar issue when I finally started using a Mac some months ago. Do you get a message saying something like “google drive needs to quit… encoded string without NULL byes, not unicode…”? If so, the error was finally tracked down to a strange character that somehow appeared in the name of a pdf file that I had included in Paperpile. As soon as it was discovered and the file renamed the problem was solved, but I wasted several days deleting and reinstalling Google Drive before discovering the cause. In my case the strange character was a black diamond with a white question mark inside it.
1 Like