Hey guys. I’ve been busy and not following the forum daily for a while. I’m sorry for that and seeing this thread here is of course a shock.
Short answer: We invest more time and money on Paperpile development than ever before.
I apologize that our communication was not great here on the forum. I hope I can spend more time here again at some point but at the moment things are hectic (see below). Dzemila our new community manager will be here in the future to answer your questions. However, it took also some time for her to learn about the details of our product and our roadmap. That explains the window where this forum was not monitored as it should have been.
I spent the past months growing our team to implement your feature suggestions from this forum. Our goal is to get as much done as possible as fast as possible. Unfortunately that’s not always possible with small incremental updates. Better search, syncing with mobile apps and a Word plugin (and in the future a paperpile app) that works offline requires a new server infrastructure and a major new system architecture. That takes time but I’m sure it will pay off in the future as we can move faster once this transition is done.
I’ll ask my team to quickly introduce themselves and tell you what the have been working on for the past months. We have a distributed team and literally work around the clock on these features. There is no scenario whatsoever in which we will not ship those features on which we have invested so much time and effort.
All I can do is ask you once again for your patience. I’m really happy about the progress. Unfortunately it will take until we deploy the new architecture and servers that we can share this progress with you.