Proxy connection failed + log in successful


Hi, Folks,

I was trying to set up the library proxy connection (under setting -> proxy access). When I test the connection, I got the following message, although I already logged in:

Connection to “Princeton University” failed. Make sure you are logged in. Log in

If I click log in again, it was successful:

Authentication for “Princeton University” was successful

I can then test the connection again, but it still fails. Any clue how to fix it? Thanks in advance!


I am having the same issue. I have not found a resolution. I am using the University of Tennessee Knoxville proxy.