# Shortcut collision on Mac (CMD-SHIFT-P) **URL:** \ **Category:** Support\ **Tags:** google-docs, keyboard-shortcuts\ **Created:** [October 6, 2023, 1:53am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876 "2023-10-06T01:53:34Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Pete\_Carlton](https://forum.paperpile.com/user_avatar/forum.paperpile.com/pete_carlton/32/2540_2.png) [@Pete\_Carlton](https://forum.paperpile.com/u/Pete_Carlton)\ **Post date:** [October 6, 2023, 1:53am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/1 "2023-10-06T01:53:35Z")
I don’t know how long Google Docs has had CMD-SHIFT-P as a shortcut for “show non-printing characters”, but this blocks the “Insert citation” shortcut from being detected. Is there a way to re-enable it? I’m using Chrome 117.0.5938.132. ---
**Author:** ![suzanne](https://forum.paperpile.com/user_avatar/forum.paperpile.com/suzanne/32/4094_2.png) [@suzanne](https://forum.paperpile.com/u/suzanne)\ **Post date:** [October 6, 2023, 2:39pm UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/2 "2023-10-06T14:39:21Z")
@Pete_Carlton Thanks for your report. This can happen if you hit the shortcut twice in a row fast - is that what you’ve been observing? It should work normally if you hit the shortcut once. The team has made a bug for this issue. ---
**Author:** ![Pete\_Carlton](https://forum.paperpile.com/user_avatar/forum.paperpile.com/pete_carlton/32/2540_2.png) [@Pete\_Carlton](https://forum.paperpile.com/u/Pete_Carlton)\ **Post date:** [October 13, 2023, 4:15am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/3 "2023-10-13T04:15:57Z")
Thanks for the reply, and no, I wasn’t typing it twice in a row fast. But, this suggestion did make me realize that this issue only appears on a Mac where I use a non-standard keyboard (FILCO Majestouch 2). It doesn’t happen on a laptop, and it doesn’t happen with an Apple (bluetooth) keyboard on the same Mac where the issue happens. Interestingly, if I press CMD-SHIFT-P twice quickly on a laptop or with the bluetooth keyboard, or _hold down_ CMD-SHIFT-P, the “View nonprinting” state toggles on and off without triggering Paperpile. After double-tapping or holding down CMD-SHIFT-P, if I _keep_ holding down CMD and SHIFT, then even if I hit the P once at a time, it still only toggles the “View nonprinting” state. I have to _let go_ of CMD and SHIFT, then hit CMD-SHIFT-P, for “Insert citation” to trigger. A bit hard to explain in detail but I hope this is enough for you to find out what’s going on. Thanks! ---
**Author:** ![suzanne](https://forum.paperpile.com/user_avatar/forum.paperpile.com/suzanne/32/4094_2.png) [@suzanne](https://forum.paperpile.com/u/suzanne)\ **Post date:** [October 13, 2023, 4:38pm UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/4 "2023-10-13T16:38:04Z")
Thank you for these additional details, @Pete_Carlton. I’ve shared them with the team. ---
**Author:** ![Mark\_Histed](https://forum.paperpile.com/user_avatar/forum.paperpile.com/mark_histed/32/5371_2.png) [@Mark\_Histed](https://forum.paperpile.com/u/Mark_Histed)\ **Post date:** [February 23, 2024, 3:42am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/5 "2024-02-23T03:42:33Z")
I also see this behavior as @Pete_Carlton describes. Long holds, short presses, pressing and releasing, laptop keyboard, external keyboard: none of this works. It always triggers the new “toggle printable” shortcut in Google Docs. I’m using recent version of Safari. ---
**Author:** ![Jenna\_Mccullough](https://forum.paperpile.com/user_avatar/forum.paperpile.com/jenna_mccullough/32/5994_2.png) [@Jenna\_Mccullough](https://forum.paperpile.com/u/Jenna_Mccullough)\ **Post date:** [September 5, 2024, 11:28am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/6 "2024-09-05T11:28:49Z")
This has suddenly happened to me as well. Is there a fix? I cannot get the shortcut to work no matter how many “long” or “short” presses I try. mac user on chrome. ---
**Author:** ![Mark\_Histed](https://forum.paperpile.com/user_avatar/forum.paperpile.com/mark_histed/32/5371_2.png) [@Mark\_Histed](https://forum.paperpile.com/u/Mark_Histed)\ **Post date:** [October 17, 2024, 6:59am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/7 "2024-10-17T06:59:26Z")
Any word on this? The hotkey CMD-SHIFT-P used to work well in Google Chrome but now does not. Thanks! ---
**Author:** ![wmacnair](https://forum.paperpile.com/user_avatar/forum.paperpile.com/wmacnair/32/6159_2.png) [@wmacnair](https://forum.paperpile.com/u/wmacnair)\ **Post date:** [October 30, 2024, 8:20am UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/8 "2024-10-30T08:20:57Z")
I also sporadically have this problem - also a Mac user on Chrome. I have a slightly different request though - is there a way to have shortcuts for both “insert reference” and “toggle non-printable characters”? I’ve had a quick look in both the Paperpile extension and Google Docs preferences and don’t see any way of changing them. They’re both useful 😅 Thanks! ---
**Author:** ![Yoav\_Voichek](https://forum.paperpile.com/user_avatar/forum.paperpile.com/yoav_voichek/32/7470_2.png) [@Yoav\_Voichek](https://forum.paperpile.com/u/Yoav_Voichek)\ **Post date:** [August 7, 2026, 4:56pm UTC](https://forum.paperpile.com/t/shortcut-collision-on-mac-cmd-shift-p/8876/9 "2026-08-07T16:56:00Z")
I’ve started having this problem too. Cmd+Shift+P used to insert a citation just fine, but at some point it suddenly began toggling “show non-printing characters” instead. Mac, Chrome, latest Paperpile extension. Single press, document focused… same result every time. Would love a fix or at least a way to remap the shortcut.