Are we going to be getting any updates on the annotations disappearing? Your team created a great product, just fix this issue before you start bleeding users. Clearly many of us believe this is an essential feature that determines whether we’re sticking with this app or not. Out of respect for the paying customers, at least give us your honest timeline for this fix… And if you don’t have an ETA, just say so.
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Though we don’t have a specific ETA to share for a fix yet, shipping new versions of the mobile apps is one of our highest priorities at the moment — both to catch up with the new web app and to fix this Android bug.
The challenge for our small team is resource allocation; over the next couple months we will finally be able to re-assign more manpower and resources to mobile in order to prevent unfixed bugs like this one in the future.
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EDIT: Actually, the highlights disappeared off my tablet version, but now all show on the desktop version, which is where I’d rather them be, but still would be nice if they were cleanly synced across all devices.
Just came across this issue for myself (highlights on my Galaxy tablet i just spent hours making disappeared on the tablet). Some of the earliest highlights show up when I open the paper on my desktop, but needless to say, this is really frustrating. I specifically did my highlights in paperpile so I would be able to easily access them across devices, but now I’ve lost them entirely 