Duplicate only when Update Citations and Bibliography

Hi there,

I am having issues with the ‘Update Citations and Bibliography’ step.
In the unformatted citation view, everything works fine, but when I want to format the citations by using the update citaitons and bibliography button. All the citatons would double.
In unformatted view:
(Smith, 2000)

In the formatted view:
(Smith, 2000)(Smith, 2000)

I was able to undo this sometimes by switching back to the unformatted view, but not always, and I had to resort to using Google’s version change.

Any help would be much appreciated,

Hi Kevin! Apologies for the delay. If the issue is persisting, please contact us via chat or email (support@paperpile.com) so we can troubleshoot there.