Error when trying to add paper from google search

Hi,

When I try and add a paper after a google search using the +paperpile button I get an error stating that it failed to find the meta data. It therefore does not add the paper to my account. I have tried on a couple of PCs and the same has happened on both.

Any ideas why this is happening?

Cheers

In general, errors are easier to troubleshoot in the support chat, so that we can ask for more information. Could you please contact us there?