Hi, big fan of Paperpile and the GDoc functionality!
I was working on a Google Doc in pageless mode. I was able to add and edit citations, but when I tried to add the bibliography with “Format citations” I always got an error (“Whoops! Something went wrong…”). As soon as I switched from pageless to page mode, the formatting went through in a second.
Is this expected behaviour?
Welcome to our forum, @emdann! We’re not aware of any restrictions in pageless mode for formatting. Have you tried formatting citations in other documents with pageless mode? Could you share the document with us via support@paperpile.com, so that we can try reproducing the issue? We won’t share or keep it beyond troubleshooting, but if privacy’s a concern, you can make a copy, delete most of the text and leave the in-text citations — we just need to see their code.