How China user pay the subscription fee?

I am a user from China and I truly appreciate this fantastic reference management tool. However, recently I’ve encountered an issue when trying to subscribe to the yearly plan, as the platform only supports payments via Stripe. Unfortunately, Stripe accounts are not available to users in China, which means I’m unable to complete my subscription. This has been quite frustrating, as I’m eager to continue using such a great tool.

I would really appreciate any advice or help regarding this issue. Is there an alternative payment method available, or perhaps a workaround for users in China? Any assistance would be greatly appreciated!

Welcome to the forum, @Junhao_Yu! We offer alternative payment options including PayPal and some other country specific options. Our billing specialist has emailed you explaining the alternatives we offer, but you can also follow up with us by emailing support@paperpile.com.

Thank you for your prompt response and helpful advice! I’ve reached out to your billing specialist and have replied to her email. Looking forward to hearing back soon.

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