Brand new to Paperpile. I can’t seem to add references from PubMed to Paperpile when logged on using my institution’s proxy server.
I opened up PubMed in Google Chrome after enabling Paperpile. I see a small icon to the right of the article title that gives me the option to add reference to Paperpile. However, when I click the icon, I get a message that says “journal website is unresponsive”. I’ve gotten the same error for multiple references I’ve tried in different journals, so I don’t think the problem is with the journal websites.
I log on to PubMed through my institution’s proxy server. This gives me access to the full text of the journal. Paperpile seems to work when I go to the native PubMed site (i.e. not using my university’s proxy) but then, of course, I don’t have full text access. It would be a great nuisance if I had to keep switching back and forth between PubMed instances in order to use Paperpile.
I did enter my proxy information in Paperpile’s settings but that did not fix the problem.
I also tried entering the PMID under Paperpile’s search function, but no go. Paperpile generates a long list of irrelevant documents rather than the article I want.
I hear good things about Paperpile and I’d really like to be able to use it as my reference manager - any suggestions on how to fix these problems?