New UX Feedback & suggested features

Hi team,

^ user accessible telemetry and more meaningful error messages are required

image

^ more granular and meaningful visualisation of what “Saving” and “Syncing” means, is actually doing/done.

New features that would be useful:

  • Auto-labelling upon addition of new document based upon use of keyword search
  • Library/Paper Visualisations

Cheers,

Andrew

Hi Andrew,
Good points. Regarding the error messages: we hope nobody will see any error messages anymore once the transition to the new Paperpile is done, that’s our main goal🤞

But we also might change the message and add more details as you suggest to make the communication between the user and us easier.

For the sync progress: We had more detailed messages but in the end it’s a complex algorithm with stuff going from client to server and the other way round. This was too confusing. So we ended up with “Saving” which means when we upload things and “Syncing” when we upload/dowload or do a mix of both.

For the other suggestions I’m pretty sure it’s in our user request backlog already. @vicente Can you add a +1 for both:

  • Auto-labelling upon addition of new document based upon use of keyword search
  • Library/Paper Visualisations
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