Hi there - I presume that many users sync their Paperpile attachments in Google Drive with their desktop PCs and Macs. Lately Google Drive for Desktop, which allows Drive files to be opened with apps installed on your desktop, has become buggy, so that installed desktop apps aren’t always recognised. Would it be possible to add the option to Paperpile to open synced attachments directly with desktop apps, such as Acrobat Pro, so that changes are then saved automatically? This would have the extra benefit of eliminating the additional step of choosing a desktop app in the Google Drive preview window after opening a Paperpile attachment.
Hello, thank you for your feedback. This request has come up before, so I have added your +1 to our internal tracker for the team’s consideration in the future.