Overleaf (and potentially other integrations) no longer syncing / connecting.

I noticed today, that my overleaf bibliography was not able to grab new references added to my library. This was working correctly for the past few months.

To trouble shoot I removed the integration, with the intention of re-integrating to see if that fixed the issue. However, when creating the workflow, paperpile hangs – see image below.

Closing that box causes a broken link to be created, which in tern causes overleaf to download an empty file.

I saw in a previous discussion that overleaf can limit the size of the bib file, however I have manually uploaded my bib and it works correctly. Seems to be a new issue with paperpile? Advice appreciated thanks.

1 Like

Same problem here.

Thank you for reporting, @Gus_Ellerm and @fbiox. Our product team was able to restart these processes, so they should be working now. To check, close the Paperpile tab in your browser, then go to the web app in a new tab, and try to set up a workflow again. Let us know if you continue to experience issues.

Solved for me – thanks for the quick response @suzanne.

1 Like