PaperPile PDF viewer text search issue


#1

First, the PaperPile PDF viewer is my favourite online PDF viewer and annotator; easy to use and quite fast. I am having an issue though with text searches within the PDF. In one document I tested, when I open a PDF in Preview on mac, it finds 30 hits for the word I am searching. In the PaperPile PDF viewer it only comes up with two. I tested multiple PDFs with similar results. Anyone else with similar issues? Work arounds?


#2

There are many possibilities why this could be the case. Can you send the PDF and the exact phrase you search to support@paperpile.com so we can have a look?