Paperpile plug-in not functional in a shared Google Doc

Thanks for the report, @Polonia! Is this still the case with our optional sidebar add-on? As you can see from this quick video, things appear to be working normally on our end so we need a few more details to debug / troubleshoot your case. Please answer the following and share a screenshot or recording if possible.

  • Which browser version are you on?
  • Are you signed in to multiple Google accounts on the browser?
  • Was the document shared with editing rights?
  • Have you tried creating a new document and attempting to use Paperpile there? (if not, please do)

The page that link you shared leads to has indeed been deleted – I’ve let the team know so we can correct this. Here’s where it should take you: