Pdfs disappear when importing shared articles to own library

Hello! Relatively new user here. I’m working on adding various papers/pdfs to a shared folder with someone else in my organization. When they view the shared folder, they can see all the pdfs attached to the articles, but when they import that paper to their own library, in the “all papers” view the pdfs do not show up. I’ve double checked that I have Google drive syncing enabled. Is there something else that needs to be enabled to allow a collaborator to add the article pdfs to their library?


Thanks for posting the question here as well, @Sierra. As we discussed via chat, the papers were only synced to Google Drive that day so collaborators just needed to delete the saved records and re-import from the shared folder. Syncing to GDrive is essential for PDFs to be shared!

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