Dears support team,
I currently have the problem that PDFs are not displayed in paperpile. When I open them (“View PDF”), I might see a loading bar for a second, but then the window stays white. However, I’m able to open it in Google Drive and download it. So paperpile definitely can access the files in Google Drive.
I first noticed this error after I got a license, before I was using it in the 30 days trial. But this might only be a coincidence.
Thanks in advance for your help,