Trying to import PDFs and I get the “These PDFs were not imported because identical files already exist in your library.” The thing is, no identical files actually exist in my library.
Any ideas?
Welcome to our forum, @Santiago_Salinas. Have you clicked on the import dialog message for more details? That usually indicates which files it is recognizing as duplicated. If the issue persists, please contact us via chat or email (support@paperpile.com) so we may continue troubleshoot.