Proxy issues with certain journals

Sometimes when I try to get paperpile to auto download PDFs via proxy it doesn’t work even though my University account has access to said journal and I can retrieve it manually. Any solutions for this? Thanks

Hi Mohammad,

I’ve come across similar issues with importing references stored in JSTOR. For me, the issue was that JSTOR asks you to agree to its terms before downloading a PDF, which is something Paperpile doesn’t do automatically. If you’re encountering a similar problem, my workaround is to agree to the downloading terms, then right-click on the PDF link and use the “Add linked resource to Paperpile” to save the PDF without having to download it myself.

Hope that helps!