References are "malformed" and will not export to Google Docs

Support
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1

Hi,

I’m trying to export from MS to Google docs and I get the following message:

“Could not convert references. They might be malformed.”

Any ideas?

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2

Apologies for the delay here, Patrick. Is this still the case? If so, please share the document in question with us via chat or email (support@paperpile.com) if possible - we would need to take a look at the actual reference links in order to check for issues.