We’re hitting an issue with the Word Plugin and wondering if it’s a known problem and if there’s a good workaround.
We have a manuscript in a docx file which was created in Word, and has refs added via the PaperPile for Word plugin.
This file is stored in Google Drive (and mounted as a folder on our Macs). This works fine when users edit it exclusively via Word. The problem comes if any of the users who have access via that share happen to open it via the Google Drive web interface. When they do that, it opens in Google Docs, and edits are made anywhere in the document, it saves back over the docx file. From that point forward, when reopening it in Word (locally), the references cannot be found by the paperpile plugin (it gives a message ‘We could not find any PaperPile references in this documnent’)
This is a problem b/c the web interface for Google Drive opens any hosted docx in its web editor, which triggers this problem. Is there a way to keep Google Docs from squashing references inside docx files?