[Resolved] Add-on loading errors

When I try to load the Paperpile sidebar by going to Add-Ons>Paperpile>Manage Citations, the sidebar will not load, and I get the following error message (won’t let me post screen shot): “Sorry, the Paperpile service is currently not available. Please try again later.”
Any suggestions?

Sorry for the trouble, that affected some users yesterday. We’ve fixed it and it should work now.

Actually we’re preparing the official launch of the add-on and added some more hardware resources and there was a subtle network configuration error.

Thanks so much for reporting!

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I am facing the same problem today, is it going to be solved traumatically or should I do something?