"There was an error formatting your document"


#1

Hello,

Impossible for me to cite a paper. I just installed the add-on, I found a paper, I clic on “cite”, it selects it but it never wants to cite it. “something went wrong” “there was an error formatting your library. try again later” for hours.


#2

Hi Sacha, please contact us via the in-app chat so that we can investigate more closely.