I’m getting the helpful message “There was an error” when trying to import a PDF; see screenshot below. I can’t seem to find any information about the error and have no idea why I cannot import the PDF. Any help appreciated!
Thank you for reporting, @Dan_Hackley. Could you try again and let us know if it still fails? If it does, please share the PDF so our team can reproduce the issue. The easiest way is via the in-app messenger (click the question mark on the bottom right of the web app and select Contact support), or you can email it to support@paperpile.com.
For future reference: Our forum is great for feature requests and discussion, while urgent issues and error/bug reports are best sent through the in-app messenger or by email.