Work being deleted

I click “update bibliography” and a random chunks of one particular paragraph is being deleted

the reference list is then also randomly moved up the document to another paragraph

I have closed the browser to see if it was a one off glitch but it keeps happening

Thanks for the report, Daniel, and sorry about the issue. This happens when an element from the bibliography (even a single character) was copied to the main body of the text, which makes our tool think that’s where the reference list should start and wreak havoc on your paper.

The solution is to delete whatever was copied. If you can’t remember exactly what it was, you can copy the suspected section and ‘Paste without formatting’, replace any lost citations and then reformat to see if it worked. Let me know either way.