Hi @Alison_Hall , @ankoman @Sota_Hirokawa !
We are currently trying to reproduce the issue and get to the bottom of it. It would be much appreciated if we would get some additional info from you:
- For start it would be nice to have informations about the affected device’s pixel ratio and resolution. You can easily get this info by visiting this link https://www.mydevice.io/
- The affected PDFs, are they uploaded on Windows, MacOS, or using our mobile app?
- What zoom levels are you using (the meta PDF zoom using the zoom buttons, and the Chrome zoom level)?
Thank you for your understanding, and looking forward to your replies.