I make annotations in a PDF in the webbrowser and everything sync to Drive. It is more random what is synced to and from the Android app. Some changes made in the app isn’t synced to Drive and not all changes in the Drive PDF is synced to the app.
Is there anything I could do to force the android app to sync - and sync everything that is changed in the PDF document?
For everything else - I love Paperpile! But I want the Android app to work properly.
Odin
Welcome to our forum, @Odin_Nosen. What Android device and OS are you using?
The first suggestion would always be to attempt signing out and back in of your account on the Paperpile app, let sync run and check if the issue persists. If it does — what exactly isn’t being synced? There is a known bug with Samsung and Onyx tablets where annotations don’t save, which will be addressed in the next update of our mobile app. Let us know if that could also be the case for you.
I have the Pixel 8 Pro with the latest official OS. I tried this from the beginning again. I downloaded the PDF and made a drawing and marked some text, like this:
I scrolled a bit the document, went back to the main screen and entered the PDF again - and none of the changes seemed to be saved in the PDF - it looked like this:
I also opened the PDF in Windows Chrome Paperpile and there was nothing saved there either.
Odin
@Odin_Nosen I take it you’ve already signed out of / back in to both Paperpile and Google, both on mobile and web? If you use more than one Google account, it would be good to try signing out of all and then back into the Paperpile-associated one only. Please confirm.
I have the same problem, I tried the solution that you recommended but it didn’t work for me
