The team confirms that looks correct. Could you also let us know the URL this redirects to (when clicking Log in from our interface) and what the URL is after sign-in?
The âLoginâ from paperpile seems successful âAuthentication for âMonash Universityâ was successfulâ, but the âTestâ option doesnât work âConnection to âMonash Universityâ failed. Make sure you are logged in. Log inâ. There is no re-directed URL for the test option.
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I am having a similar issue. Any progress or advice on this front? Auto download only works with completely public articles for me for the last few months.
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Okay, this is working for my institution now (https://go.openathens.net/redirector/unimelb.edu.au?url=$@), but the iOS app doesnât allow me to configure my own proxy?
Edit: can we just remove the University of Melbourne EZproxy? It doesnât work, so it just shouldnât be there.
That url didnât work for me, but this one did: https://go.openathens.net/redirector/unimelb.edu.au/login?url=$@
The url provided above doesnât work for me (Swinburne University). I have tried the following, able to sign in but test proxy failed.
https://go.openathens.net/redirector/swin.edu.au?url=$@
https://go.openathens.net/redirector/swin.edu.au/login?url=$@
Thanks for the report, @zhao.paperpile. Could I trouble you to share every URL that appears in the browser tab, after this URL is entered: https://go.openathens.net/redirector/swin.edu.au/login?url=https://www.nature.com ? Since we donât have access to reproduce this from our end, the details you can share will help us investigate. Let me know.
Thanks for looking into it @vicente. Here are the URLs before reaching www.nature.com.
Then, (I have removed some information for security purpose)
https://login.openathens.net/saml/2/sso/swin.edu.au/o/72568502/c/oafed?SAMLRequest=(information removed)&RelayState=https%3A%2F%2Fwww.nature.com
Next,
https://secure.nature.com/oa/auth/rcv/saml2/post
Finally,
https://www.nature.com/
We have a staff member (University of Adelaide) reporting that they are seeing a âConnection failed. Make sure you are logged inâ error when using the 2 variations of OpenAthens URLs listed in this thread. Are there any updates that anyone can offer on this functionality or whether OpenURL resolver integration is being developed? Iâve checked the roadmap but canât see anything specific.
Welcome to our forum, @treeves. Even though some users have managed to connect via redirectors, it is not due to updates on our end since we have yet to delve further into diversifying our proxy connection options. As I mentioned above, in spite of the details kindly provided by users like @zhao.paperpile, we have been unable to properly troubleshoot since we lack test access to OpenAthens servers (if any university/institution is able to share one, we would be most grateful), so there is little we can do from our end until we are able to actually develop the feature.
At the moment our resources are entirely dedicated to getting our new extension and web app (currently in beta) released to the public. Once thatâs up and running, we will be able to shift focus back to this and other topics.
My interim solution with this issue (Paperpile web v27 (ea20e4)) is:
- If I am unable to download an article âdue to proxy connection failedâ, then I visit the article webpage manually.
- Once it is authenticated with OpenAthens manually, then if I try to re-download the article using Paperpile again, it seems to work, as long as my institutionâs subscription includes access to the original article.
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