View Only document

One of my documents is “view only” mode, so I can do nothing but read it. How can I fix it?


I also have the same problem with Chrome on MacBook. However, I can use the edit mode on my iPad.

It seems that currently Paperpile stops syncing with google drive. New documents won’t upload, and the old ones cannot be edited. Very frustrating.

It seems that all the files became “View Only” now. I need to use paperpile everyday, please fix it ASAP! Many thanks!

Please fix this ASAP. Thank you.

+1. Tried to two different browsers on Mac OS and annotating doesn’t work for old documents.

I’ve found that this issue has been fixed. Thanks team.

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It works now, thanks a lot!

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Hi everyone, thank you for letting us know of this issue. We are sorry for the trouble. We experienced a server overload so our servers and attachments processing had some delays yesterday, but everything is back to normal today.

I still have the same issue. Is this fixed for everyone and every file?

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Me too.
I still have the same issue.
When will it be fixed?

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I also have the same problem with Chrome on MacBook and my iPad.

Thanks @Young, @Yuichi_Yoshida, @M_S for the reports, and welcome to our forum! Apologies for the inconvenience here – our servers experienced brief disruption (resulting in this error) during a maintenance procedure the team carried out earlier today, but things should be back to normal now. Please let us know otherwise.